Ohio EBT Card – Check Balance Online or By Phone

If you get benefits in Ohio on the Ohio Direction EBT Card, you can check your EBT card balance online at the following address: https://www.connectebt.com/ohebtclient/index.jsp.

You can also check your balance by telephone at the following customer service phone number: 1-866-386-3071


  • Ohio Direction Card Online Brochure – The Ohio EBT card is formally called the Ohio Direction Card, and this online brochure gives you more information about the card, including how to access your SNAP benefits and check your card balance. (jfs.ohio.gov)