Comments on: GMAC Payment Center

by: danny

Mon, 15 Mar 2010 03:56:15 +0000

Gmac is doing scam with customers like other scammmers, they don’t send a payment statement so they can charge late fees, since there are so many people this is happenign to, then it has to be a scam, don’t you all agree, who do you report this to?

by: Andres

Wed, 03 Mar 2010 05:24:41 +0000

My family and i have always been GM customers, as far back as the 1940’s and because of there over seas “customer service” GM has gone to HELL and now we have stopped buying GM cars, cars 9-11 and trucks wow 18-20 thats 20-31 cars and trucks every year My family well we Ranch and Farm. it would’nt bother us at all if GM went belly up. now we buy Fords and a few Mercedes. as for GM oh well your loss Fords BIG gain.

by: Jessica Young

Thu, 25 Feb 2010 19:22:58 +0000

I love my car..and they always work with me even when i’m late

by: Aitiz Gon

Thu, 18 Feb 2010 21:32:20 +0000

the better business sould be contacted about thiz company cause of it lack statements sent out once i finish this BS payment am sending them to hell:)

by: Linda Webb

Tue, 16 Feb 2010 21:57:54 +0000

I have never been so disappointed in a co., I have tired to make a payment on line for one hour. i still have not made the payment and i will have to call back to the 1-800 number that will give me a different number to call so that they can charge me a fee to use them. Can anybody help with this problem ? Why have on line help if this is what you get and why should I get charged for pay by phone, I am paying my bill. Just another why to get your money

by: dave

Sat, 13 Feb 2010 01:42:17 +0000

I want to buy out the lease on my car from gmac. I have never been late or missed a payment in 3 1/2 years. But my credit is bad due to cicumstances out of my control. I filled out the application and got denied. I called for info and the man on the phone was cold. Its like trying to finance from a robot. NO HEART. Very disappointed

by: RaeSheaun Alston

Thu, 11 Feb 2010 02:34:21 +0000

I have had so much bad experience with GMAC with my home and auto I would not recommend them to anyone. They will not help you at all when you financial problems regardless if you have been paying on time.

by: Jason McDaniel

Mon, 08 Feb 2010 16:49:14 +0000

I was given an extension on my December payment after being told I could just pay the interest and sign a form and mail back to them. I paid the payment online as I make every payment. I signed the form and mailed it in. They never received the signed form. After 40+ phone calls by them to me saying that I failed to make my payment, I finally got someone to fax me the paperwork again. I signed it and faxed it back to them. The phone calls stopped. I made my January payment as I was instructed and also made my February payment of $500 and its posted to the acct on the exact day it was due. I check my credit report and find that GMAC shows me 30 days past due for January and 30 days past due for February. The argumentative Philippino in customer service refuses to remove from my credit report the bogus info. I finally talked to someone in the USA and basically got the same run around. When I asked how I could be 30 days past due for the month of February when it is only 5 days past the due date I got no answer. This bullshit fiasco has cost me nearly 60 points on my credit score. I have the report disputed but who knows the outcome. I will never ever finance another vehicle through GMAC and I have owned 15 GM products. Unbelievable. The Govt. is screwed up and so is the Govts. car company. I have never once been late with a payment on a vehicle in my entire life. Thanks GM for screwing the consumer.

by: Sean Critch

Mon, 18 Jan 2010 16:47:23 +0000

Making no wonder gm needs bailing out, they are still operating in the dark ages, the crappiest customer service i’ve ever experienced!Cant get an answer on the phone, email is non existent,and web site sucks, you can get info about everything except the thing you are concerned about.Lost my job after 15 yrs didnt take them long to reposses my car shame on gm.I can assure you my next new car will be a Lincoln not a Cadillac, Ford is the only manufacturer that has not be brown nosing the government for tax payers dollars, I hope they continue to do well , I will support their efforts by purchasing a vechicle from them in the near future

by: Chuck

Fri, 15 Jan 2010 23:54:44 +0000

I’ve already posted but what the hell. My Tahoe’s tranny completely blew up in the first 20K. They replaced it w/ a rebuilt one explaining that it would be better than a new one. The electronics are a joke. Odometer went out soon after tranny blew, tach followed soon after, seat warmer went out. When I hit the seat warmer it changes the station on the radio. When the Jiffy Lube Dude showed me my air filter it was full of red tranny fluid. I guess there is a connection just above the air cleaner and whoever had worked on that connection just let it fill the air filter. Guess who had been working on the tranny. You guessed it, the local Chevy dealership. I could go on, but it’s a waste of time, GMAC doesn’t care.
Won’t ever buy another.