Comments on: GMAC Payment Center

by: ZELLA R. GRANTHAM

Tue, 17 Nov 2009 12:43:59 +0000

WHAT IS WRONG WITH GMAC? THEY DON’T SEND YOU A STATEMENT. IMPOSSIBLE TO PAY BY THE NET. NO WONDER YOU NEEDED A BAIL OUT. I NEED ONE TOO!

by: Bill Collinson

Fri, 13 Nov 2009 02:01:32 +0000

Worst. Finance.Company. Ever. Have spent hours just trying to make a payment. I’ve never worked so hard to get someone to take my money.

by: Lynette Dimick

Fri, 23 Oct 2009 14:39:58 +0000

I have just recently became unemployed and need assistance with my bill. I have filed unemployment but since the unemployment rate is so high in the state I worked in I will not receive unemployment for at least 10 weeks. I no money but GMAC will not help. I have never missed a payment in the two year of having my car. I believe there should be some program to help us unemployed citizens since the economy is so bad. I know from the news GMAC received help from the gov. Why can’t they help the people who helped them.

by: Marie Lambert

Fri, 23 Oct 2009 00:36:36 +0000

October 23,2009 Just got through reading other peoples scary stories on about GMAC .Now i’ll add mine WHAT YOU PEOPLE GOING TO DO ABOUT YOUR MESSY WEB SITE? MARIE

by: Angie

Mon, 05 Oct 2009 18:35:38 +0000

Try using customer automated service and one time payment withdrawal service M-F #=18002004622 you still get directed to JP Morgan Chase you will need bank info and account info. #18778452642 wait for conformation # and write it down on something for your records showing that it is paid. Will pay Silverado 2005 in 6 months. Never again

by: ashleigh

Mon, 14 Sep 2009 21:12:01 +0000

I am so frustated with GMAC and just want to be finished with them. I recieve NO bill. So when it comes time for me to make a payment I call, and they say oh, just sent your payment out and we will send you your statement. No, as a customer I would like to see my payment before I just send money out. And then they say well then you will get charged a late fee. What the hell is wrong with these people?! People do want to see their STATEMENTS BEFORE they pay a bill!!

by: sandy byam

Tue, 01 Sep 2009 14:46:41 +0000

canoot find a way to make payment on line

by: Frances Dominguez

Mon, 31 Aug 2009 23:15:42 +0000

After reading the above comments I’m scared. I am down to my final 2 car payments. GMAC has been drafting my checking account for the past 5 years. My final payment is
Nov 2009, I’m scared they will continue to deduct into Dec and I’m scared I will not get the title to my car. Frankly this company scares the pants off me. Why did our gov’t bail them out? Oh yes it was to protect the employees. I feel sorry for them but honestly I feel sorrier for me and others like me. GMAC I hope and pray you will go completely out of business.

by: robin

Sun, 30 Aug 2009 22:40:55 +0000

I can’t pay online they don’t want a check they want a money gram every month since my pymt is behind. My husband was out of work for seven months and jobs are hard to find but the job he did get he might lose because gmac calls his workplace every day threatening repo and demanding money now not a company that I would recommend getting involved with.

by: Karen

Fri, 28 Aug 2009 12:17:07 +0000

Nigel, I just had my first dealing with GMAC Mortgage, and I agree with you…AWFUL! The “Customer Service Rep” kept repeating the same thing over and over, and he wasn’t even answering my question! Very frustrating. And then after he said he would handle the matter, I ended up getting a statement charging me late fees, when my payment wasn’t late! If only someone in this country could have a real customer service center that actually helped people and where they don’t sound like drones reciting an answer off a piece of paper.