117 Comments Add your own

• 1. Ted Baio    January 3rd, 2009 at 5:26 pm

  GE Money Bank totally sucks. The are a bunch of thieves
  and I told them so. They are probably owned by some
  secret terrerist group just trying to torment innoncent
  American People, I was slapped with a $30 dollar late
  charge before I even got my first statement, and they said
  they had no control over the postal service, I had not even
  recieved a statment of where and how much to send, but
  from the time of purchase to the time of the first statement
  was over 30days. A bunch of lousy rotten crooks.

• 2. D Wilson    January 6th, 2009 at 12:54 pm

  call 203 229 5000 to get to corporate and to HR

  ask for Bill Cary

• 3. danielle    January 6th, 2009 at 1:58 pm

  GE MONEY BANK with DILLARDS department store reduced my credit line which put me over my limit without notification. I always paid on time and maybe they wanted to fraudulently get more money out of me . I know it is the federal credit card law that they have to notify you, they never did. They say they did. If they did then why did I only get a statement and nothing else. They just did what ever they wanted to illegally . I have had the card for years . We the people and consumers need to get rid of all these loser companies, if you stink and rip off people then you deserve to go under. Stop getting the cards and shopping at the businesses that carry them.

• 4. Anyanwu    January 22nd, 2009 at 12:10 pm

  This is an absolutely HORRIBLE company. I have always been on time with payments to this credit card and the one time that I did not (due to their website problems) I received a call from an irate representative who seemed to have a definite language barrier. He tried to have a screaming match with me because he simply did not hear me answer a question he posed to me.

  I think that the representatives need some serious anger management courses.

  BEWARE…..DONT DO IT!

• 5. Robert Costes    January 23rd, 2009 at 11:37 pm

  I have a America’s Tire account of which I did not receive a statement for this month. I am trying to pay the account before the due date on line as per GE’s recorded messages. The web site is so confussing that I can not find a place to pay. The person at customer service speak’s such broken english and so ill informed that she can’t help me and refers me to another number.
  the upshot is that GE Money deserves to go broke and not receive any taxpayer money if they “come a calling”. Let them sink and make room for a company who know’s how to run a business.

• 6. JUDY    January 25th, 2009 at 12:16 am

  I TOO HAVE HAD PROBLEMS WITH THIS BANK, I THINK THEY ARE CROOKS. I PAID FOR THE MERCHANDISE THAT I PURCHASED FROM A COMPANY, NOT KNOWING THAT GEMB WAS THEIR CASH PROVIDER. I PAID THE BILL OFF BEFORE IT WAS DUE AND WHEN THE BANK GOT INVOLVED THEY ARE TRYING TO MAKE ME PAY AGAIN BECAUSE THEY SAID THAT THE COMPANY DIDN’T CHARGE THE MERCHANDISE TO THEIR ACCOUNT. SO THEREFORE I OWE THEM THE SAME AMOUNT OF MONEY THAT I PAID THE COMPANY. I HAVE WROTE TO SEVERAL AGENCIES TO SEE IF THEY COULD HELP ME OR TELL ME WHAT TO DO TO NO AVAIL. NOW I AM RECEIVING HARASSING PHONES FROM ANOTHER BANK TELLING ME THAT I OWE THEM MONEY ON THE BEHALF OF GEMB. I THINK THEY SOLD MY ACCOUNT TO THIS COLLECTION AGENCY TO TRY TO GET THEIR MONEY, BUT I AM DETERMINED TO FIGHT THEM ALL THE WAY.

• 7. Stephen    January 26th, 2009 at 10:18 am

  Has anyone had their issues resolved with GEMB? Aside from the person who called Bill Cary? Also who is Bill Cary?

• 8. sal    February 3rd, 2009 at 10:14 pm

  GE money settled my case against them via The Better Business Burea. I clearly shown proof that they are scam artists and rip people off. I also shown that they are charging unfairly your payments that are due.

  I was using an online payment system and even if I chose to have the payment to pay 5 days before the due date, it would always clear the day after mysteriously!!! Then they would hit me with late fees, take the fees off the card available credit and I was screwed!

  I kept showing the BBB proof from online copy and pastes from various websites where people complained about the company.

  Sure enough I demanded all charges to be refunded to me or I would peruse legal action and sure enough they closed my account ( I paid it in full) Then sent me a check for all the charges I proved were hit against me unfairly.

  FILE A COMPLAINT with the BBB and do your research. I pray this company goes belly up and is screwed totally with the situation we are in right now. I would NEVER wish that on any company but this one must be taken down!!!!!

  Good luck all.
  To me some of their customer support staff are all TOTAL MORONS!!!! They have no clue what they are talking about nor speak English very well either!

• 9. Marvin    February 12th, 2009 at 6:18 pm

  I have been a GE money credit card customer for 4 years never been late or never max out my credit line. Iam an investor’ invest in homes” i recently went into a hardship of a foreclose property i own. GE Money started off by decrease my credit line about half and 30 days later they decide to canceled my account. They refuse to talk to me about this’ i just got a letter stated that i was late with another creditor. I’ll Never Get Credit With GE Money Bank again! they dont stand with you even if you are in good standard with the bank

• 10. Deb    February 13th, 2009 at 12:10 pm

  I also have been treated unfairly by GE Money Bank, I have a GE Money bank issued credit card only by default, they purchased this account in 2005. I have never had a problem, no late payments etc. Now all of a sudden on feb 5 with prior notice they reduced my credit line to less than the balance on the account at the time, mind you the balance was paid off the month prior. I was making a purchase at a local company in a small town and was told the card was not accepted (how embarassing), I went on lline and found out they had reduced my credit line, I then called and was told the same thing and that I would be receiving a letter in the mail. I received the letter and the reasons for them doing so is totall incorrect. I immediately wen on line and paid the balance off, today I called to close the account and with reason for my request to reflect on my credit report and was then told the account was closed when I asked by who they stated that GE closed, I immediately demanded to speak to someone about that was put on hold for 10 minutes, then hung up on I called back and was told that the account was closed and they couldn’t close it again (gee who is the idiot), I told them I wanted the reason to be at my request, they said that someone else would tell me the same thing, I still demanded to speak to a supervisor and was put on hold and then again hung up on. I’m sure you all realize that by these people doing things like this is effecting your credit bureau report, FICO score as well as your credit worthiness in others eye without knowing the whole truth. I say we all contact our politicians, starting with local, state and all the way up to the president. These banks are getting our money and this is what they are doing to us we are all going to end up paying in taxes. We all need to do something besides complain. Time to act. I can assure that it is not only us that has been treated this way. I was confident that when this happened to me I was absolutely sure it wasn’t only me and I was correct.

• 11. Deb    February 13th, 2009 at 12:18 pm

  I need to correct something, I stated that with prior notice they reduced my credit line, but it was without. prior notice. I am just so upset with the people, I was in a big hurry do express my dissatisfaction

• 12. amy levitz    February 14th, 2009 at 2:29 pm

  Has anyone filed a dispute against a retailer ie: thomasville through GE and won?

• 13. jc    February 17th, 2009 at 10:58 pm

  i opened a credit card with GEMB for Lenscrafters last February (08) because they had a deal that if you opened an account and bought two pairs of glasses you wouldn’t have to make any payments for 6 months. i paid my balance off IN FULL in June (08), two months before i even needed to begin making payments. i recently went to the store to replace a broken pair and i was told that GEMB closed my account. everytime i try to call them their automated system asks me for my account number and them promptly hangs up on me once i enter it because it’s been closed. i never received any letters about why it was closed and even the people who work at lenscrafters don’t understand why it was closed.

• 14. Joe T.    February 26th, 2009 at 11:17 pm

  GE Money Bank must be stopped. I would be glad to take part in a class action lawsuit against them.. I’ve been through a lot of crap with them… They tell you one thing then do another.. I paid my balance in full then they sent me a statement with an additional amount of finance charges. I made a written complaint and they removed the charges but then on my next statement their was another finance charge… I was supposed to have a Zero balance….. Let’s Sue them..

• 15. Suzanne    February 27th, 2009 at 10:41 pm

  I have been trying to pay a Mervyns bill for a couple of weeks, my bill instructed to pay on line go to ge moneycards.com/Mervyns, I have spent hours trying to find the site that shows where to pay a bill. I finally called customer service for Mervyns, they gave me the same information, I told them I couldn’t find the website for Mervyns pay bill, after hours of searching for it. Is it Ge money cards or Mervyns?

• 16. Julie    February 28th, 2009 at 3:04 am

  I have a Paypal Plus Mastercard through GE. For about a year things were fine. on 12/08 I decided to pay off the balance and just keep the card for emergencies. I really didn’t need it, but never had problems and had never spoken to customer service. I’ve always paid on time online with no problems until now. Suddenly, my online payments were processed and then returned. One of them being only for 15.00. They suggest that “I” am putting in my account numbers incorrectly, but these are the same two banks i’ve had stored online and have been using for payments. It’s ludicris..I pay, they say unable to locate account and wham charge me 35.00. My bank says that they have NEVER returned any electronic payment or check. Unable to locate or invalid account is not a returned check! So now I tried to pay off the entire thing to close it and once again my payment was processed and returned and I was charged 35.00 again. Not too mention the 39.00 late fee from the first returned payment. Customer Service is a JOKE. I swear it’s in some little office with three people in it. Two men and one woman. Nothing against their ethninticity, but I truly have a difficult time understanding thier accents. AND they aren’t helpful at all. I don’t know whats going on, but I feel scammed. If I can EVER get them to actually keep a payment..I’ll pay it off and my relationship with them will be over. Not too mention how they routinely decline my card for no reason. I call and they say “oh, we’re just making sure it’s not fraudulent. WTF is that? 3 times in two weeks I’ve been embarrassed in front of lines of people because it was declined. I have other ways to pay, but thats not the point! I feel like they have flagged my card to harass me for whatever reason. NEVER again..and if you haven’t ..DON’T.
  They’re A$$ holes!

• 17. KS    February 28th, 2009 at 11:09 pm

  I’ve got two store cards with GE Money — Sams and Dillards. I’ve had Dillards for more than 20 years and Sams for about four or five.

  I’ve never missed a payment. Never carried a large balance. I generally pay off what I owe each month. Not in 20 years of having this card did I miss a single payment.

  Was notified by mail this week that my credit limit was being “trimmed” from $10,000 to $100. No explanation was given.

  Two days later I went to use my Sam’s Card. I had a $2000 limit and tried to purchase $185 of groceries. Denied. Without notifiying me, GEMB “trimmed” this card to $100.

  I’ve checked my credit reports. No problems there. In fact, I recently bought a new home. Never been turned down for ANYTHING credit-wise.

  This is infuriating. What recourse do we have?

• 18. Linda Sauceda    March 1st, 2009 at 5:07 am

  I got a GE Money Bank card through my Dentist Office. My husband needed extensive Dental work and we didn’t have the cash to cover such an expense. We were told that we would have an eighteen month interest free loan, so I worked hard at sending in extra payments (always sending more than the minumum amount each month and then this month we were slam dunked by an outrageous Financial charge of over $400.00 on our balance of less than $1,000. I was shocked and I am trying to get someone in management to talk to me about this scam, no luck yet!

  I too think we need to unite all over the states and put these people on notice! We will not take this type of shake down from GE Money Bank and they should be held in contempt by the Federal Government.

  Thank you everyone who wrote and please keep writing to let others like us who has been scammed by GE that they are not alone!

• 19. LAC    March 2nd, 2009 at 10:10 pm

  We also had our limit lowered on our Lowes card. Been remodeling for past year and always charged our supplies during the month and paid the balance in full when we got our statement. Is there anything we can do to get the government to look into what they are doing. This will impact everyone’s credit score. It’s a shame that they can do this to paying customers. Are we being targeted because we actually pay off our cards each month? Is this their way of compensating for those that can’t pay their bill? What do we need to do to get this out in the open.

• 20. Lizzie    March 8th, 2009 at 3:23 pm

  GE bank credit cards are horrible i have lowe’s card credit line of $2100.00 bal $0.00 and trim down to $500.00 also Wal Mart $2000.00 trim down to $1400.00 never over the limit never late this is not fair.

• 21. Robert    March 9th, 2009 at 10:52 am

  This is crazy! I just paid off my Paypal Master Card issued by GEMB (almost $1,900). I bought some plane tickets on the card and go to pay it off and they reduced the limit to $500. I called customer service (a joke mind you) and the guy told me that the credit bureaus told them to reduce my limit. Since when did the credit bureaus tell anyone anything other than a credit history? Well I am paying off this card and cancelling it. Screw them!

• 22. Sue    March 10th, 2009 at 12:27 am

  I just had an incident also where they told me that they don’t “do” payments on the weekends. Paid my bill online on Feb 27th (it was due the 28th), but it did not post until Mar 1. However, February 28 and Mar 1 are both weekend days - the rep removed the late fee, but lectured me about paying my bills. However, I pointed out that my bill was due on the 28th, was paid on the 27th and I had a receipt from GE showing it was paid on the 27th. Also previous bills have been paid on weekends and there have not been problems. I don’t need any lectures from snotty customer service people especially after it took me 1 and 1/2 hours to get ahold of someone and only after I called the store where I bought the appliances and they gave me their retail number to call. I do believe that after reading all of these compaints that GE is scamming the system and is posting payments late intentionally. If you use a bill pay system through your bank, they should be able to track the payments for you and provide documentation of prompt payment. Some of the bill payment providers will even call GE Bank and “discuss” the situation with them as they know exactly when the tape with the information was sent over to GE Bank. For those of you receiving calls from collection agencies, look online for rules that must be followed by these agencies. Here is one possible website from the Federal Trade Commission http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm Ask the collection agency for their address and then send them a letter asking that you do not wish to be contacted via phone - they must honor that. Also in that letter ask for all of the information pertaining to the bill that they are trying to collect. They must also provide that. Even if you do owe money, they are not allowed to badger you. I also think everyone here should send letters to GE Bank and to the regulatory agency and to President Obama about the unfair practices that GE Bank is exhibiting. Be persistent, try going back to the store where you purchased your products as their credit group may be able to cut through some of the red tape (it helped me when I didn’t get my first bill). Call the corporate offices - get ahold of a VP, they usually have a staff that handles problems. (If you look at their statements/filings that they must list with the SEC, the corporate office numbers are usually listed on these statements (10-K report). GE Money is part of General Electric (phone number on latest 10-K report is 203-373-2211). Perhaps if they get enough calls, they might get their act together - also when the corporate types get calls, it is amazing how quickly things can and do get resolved. BTW, I am another customer with great credit scores (over 800), pay all my bills on time, and do not want GE to do anything negative to my credit score. I will be writing my letter to GE tomorrow with copies to the federal agency, the White House, and the store where I bought our appliances. I also, for the first time, called a customer service person an IDIOT because of something he said. I have never done that before and I doubt I will ever do that again - these people are unbelievable. Sorry the post is long, but I hope there is some helpful information for those who are having problems. Good luck. P.S. For those who have seen problems with your credit reports, dispute it with the credit bureaus (showing proof of payment) as it puts the onus back onto GE Bank to prove that bills were not paid on time.

• 23. Tom    March 17th, 2009 at 12:46 pm

  I’m with all of you on this one… This company is impossibly bad. I had a late payment (first time ever) on a BR credit card. My credit score plummeted and I was told to dispute it with a personal letter. I sent it to the PO Box in El Paso, TX a month ago. There’s no customer service line to call?? To check on the status of this?? I’m trying to buy a house and I want to know if anything can be done to rehab this one-time mistake.

  If anyone has phone number that’ll work, please.

  Thanks all and good luck.

• 24. Susan Posey    March 18th, 2009 at 7:36 pm

  GE Money Bank is the most frustrating company in the world. I diputed a charge. The balance. I have filled out the paper work 4 times and sent it in. Each week I get a collection call which states I am past due. I ask if it is in dispute they tell me yes. (this is after 2 1/2 months) The letter states account will not be collected upon. OK, but I still get calls and the folks being rude say’ a yeah it is in dispute. I ask why they keep calling. I finally talked to a lady last week, she told me once credit is applied, CBR would be correct, fees reversed, etc….I talked to a supervisor who said, no can’t reverse. I asked to speak to his boss, he don’t take calls. I asked who is in charge of customer services…I got Jim Morrison and he told me to call 800 number. After speaking to these folks since October of last year..I got we can talk to you unless your husband gives us permission. I snapped. I cant believe it and I said, I guess you all have broken the law the last 15 times we have spoken. Can someone tell me how to get a hold of CEO Mark Begor. I am about ready to do a search on the internet and pay for the person information and call him at home.

• 25. Ken bodin    March 19th, 2009 at 8:13 pm

  Here we go again, since the Government gave the credit card companies 18 months to steal more money from
  the folks you can barely afford to live from week to week !
  I have been a customer of WAL-MART / SAMS CLUB , G E MONEY BANK HOLD THOSE ACCOUNTS!
  I have never missed a payment, never abused my credit line, which is a line of 3,500 ( or should i say used to )
  Have been a customer for 7 years with WALMART & also LENSCRAFTERS which i purchase my families
  eye glasses……..I received a letter today informing me of a credit reduction from 3,500 to 350.00 for WALMART
  NO LESS… they told me they had a new stratagy……basically saying they are making more money with the folks
  that are paying late, behind ( making money on their fees ) No wonder WAL-MART is making a profit………
  Im tired of this, if you are paste this story and send it to your congressman, CNN, FOX-NEW, SUSIE ORMAN.
  Its seems if there is enough outrage, they will put together a bill making this law take effect NOW not in 18 months.

• 26. Shannon    March 20th, 2009 at 1:25 pm

  Haven’t had any major problem, except that they have the worst customer service rep’s in the world. Can’t even call and ask for you balance without getting attitude from these people.

• 27. Ken bodin    March 21st, 2009 at 12:40 am

  WORD OF CAUTION TO ALL THE FRUSTRATED CARD HOLDERS - THAT WERE ISSUED BY THIS CRAPPY FINANCIAL COMPANY…..IM AS MAD AS EVERYONE, JUST PAY OFF THE CARDS - AND BURY THEM IN THE BACKYARD - IF YOU CANCEL CARD NOW IT LOWERS YOUR FICO SCORE - ON A CARD ISSUE NOTE, I ORDERED A BUNCH OF STUFF FOR MY WIFE ON QVC & THEY OFFERED ME THEIR Q - CARD……….WHAT A SURPRISE….ISSUED BY G E MONEY…………I CANCELLED MY ORDER…THEY ASK WHY…AND I TOLD THEM ……THEY ACTUALLY….CONNECTED ME TO THEIR CORPORATE OFFICE (QVC) AND I TOLD THEM MY STORY….WHEN IT STARTS ACCETING THE RETAILERS…THEY LISTEN ( I HOPE )

• 28. Louie Rivera    March 22nd, 2009 at 11:29 am

  Just a piece of advice. Before you all start complaining, before applying for any credit card…make sure you know how to use it first. Know what the FINANCE CHARGE is, review what the LATE FEE is and stuff like that. It won’t matter where the freakin’ call center is located, wether it’s sitting here in the US, Philippines, India, or Antartica…tell you guys…CREDIT CARD system is pretty established…all you have to do is to KNOW HOW TO USE! WHEN TO USE IT! So again, before you complain about the charges, know the banking terms first. LATE FEE is going to charged if you DON’T PAY YOUR ACCT ON TIME!!! (that’s why there is this thing we call PAYMENT DUE DATE); FINANCE CHARGE is there if you don’t pay your account in FULL after your payment due date…IT IS A STANDARD HERE ON EARTH.

  I don’t work for this GE Bank or whatever…but I guess what I’m saying is…don’t point your finger to something else if you’ve got no one to blame but yourself. If you applied for a card, you know that you will have balance on it esp if YOU HAVE BEEN USING IT…be concious enough that you owe something somewhere from someone…BE RESPONSIBLE. Bills can get lost in the mail, it’s a fact. And lastly, DO NOT APPLY FOR A LOAN, CREDIT CARD OR WHATEVER LINE OF CREDIT IF YOU CAN’T PAY IT.

• 29. Rachel Zimmermann    March 26th, 2009 at 8:12 pm

  Just a quick response to #78, Louie Rivera aka pompous ass GEmoney rep. Where personal responsibility is concerned, even the most diligent consumer STILL relies on the banks disclosure. Hard to change what you’re unaware of. Any sane person tends to expect prompt payment and low balances to be, at the very least, key in maintaining a line of credit. Instead, prompt payment is rewarded by reduced lines of credit and nasty customer service rep lecture. The lesson is PAY CASH. If you can’t afford it now, you don’t need it. Let’s learn to be self reliant and watch these banks fall apart. Corporate arrogance and greed got us in this situation, let’s let them die under their own weight like weeping willows and use them for firewood when all is said and done. Peace out. : )

• 30. Will Sue    April 4th, 2009 at 1:00 pm

  1. GE charged me a late fee for my first payment, and they had never even sent a bill yet.

  2. GE changed my due date with NO notice — moved it up 5 days in the cycle to a SATURDAY — and then charged another late fee.

  78. There’s irresponisibility, and then there are predatory lending practices. Learn the difference.

  I hope GE is ready for a fight this time.

• 31. Shelley    April 4th, 2009 at 7:25 pm

  Well everyone beware…I authorized one payment to come out of my bank account and they took 4. I lost my job in January and that put my bank account in the negative. Well after getting a hold of Care credit they admitted that they didnt have the authorization to take those payments out so they said they will put the money bank in my account. Well guess what they never did. My bank account is 543.47 in the negative and the bank put me on a credit abuser. Well i faxed all the paper work to care credit and left messages which they still havent called back. Then the bank froze my account..,.,Which is such bull crap. I am so pissed…I am suing GEmoney for all the money back plus we just got a letter today that they closed our other account with them. We called and they said it was Equifax that closed the account out. I am so pissed if anyone knows whatelse I can do please comment. Now I understand why some people go postal.

• 32. Tee    April 7th, 2009 at 1:03 pm

  To everyone that is having trouble with this Bank, please write to the Office of Thrift Supervision, Consumer Response Unit 1, 1700 G Street NW, Washington, DC 20552.
  If enough people write to Washington, something might be done-and to think I was upset because they closed my account. It might be a blessing in disguise!

• 33. carol Leo    April 7th, 2009 at 3:09 pm

  Let me respond to #78. First off I NEVER applied to GE Money bank for a credit card. THEY BOUGHT out companies I delt with!! Because of them, in the past 3 months my FICO has dropped 83 POINTS!!! I have NEVER been late, even pay at least double, sooooooooo it not being a “Flake and not knowing how to use my CREDIT”. I was up to 5K credit on one card, used only 1300, GEMoney Bank decided to lower it to 1353, Making my debt to income ratio extremely HIGH. I just bought a house and remolding, guess that leaky roof has to wait….am writing to everyone I can…Kiss my GRITS #78!!

• 34. j j    April 7th, 2009 at 10:43 pm

  GE Money owns all the credit cards JC Penny, Discount tire, Lowes, They have lowered all of my accounts and closed one of them. This will bomb your credit rating because when they lower your limit it looks like you have maxed them which is bad. None of my cards were maxed and I made my payments now my score is down the toiet. When things get better. Don’t support the companies that allowed GE MOney to do it Shop Home Depot Nordstoms any place that doesnt use GE Money. If they don’t go under, I thing when we st op using them they will!

• 35. jeff granger    April 8th, 2009 at 11:52 pm

  I had a really bad credit rating from past disasters that I just finally got all cleaned up and have been working hard to prime my bank accounts and credit accounts to purchase a house. Credit limits on other cards havent been high because of previous derogatories that have recently fallen off so available credit was minimal at best. but I still kept well within limits and paid off every month. Had a 720 credit score last month. GE credit for some reason reduced my available credit from $2000 to $100. now my credit score has been smashed to 660. And it appears as if I’ve been grossly overcharging.
  So much for buying a house F** B**’s

• 36. jolynn    April 11th, 2009 at 2:16 pm

  I advise anyone to NOT DO BUSINESS with GE MONEY BANK (also associated with CARE CREDIT). I had medical problems and signed up to help pay towards the medical bills. I almost had the bill paid off and I didn’t pay it in time for them to dump on a $400 finance charge. I called Customer Service (if you can call it that) absolutely no help, so then was transfered to an ‘Escalating Specialist’ who was very rude and absolutely NO help at all. There is No one to speak to with this company who will even work with you.

  I have paid what was due, yet they still continue to charge me late fees, and harrassing phone calls. I don’t want to ever have anything to do with them Ever again!!

  Unfortunately if you are reading this, you have probaly been screwed by them too. I wish I would have known how horrible of a company they are. They are scammers! Taking advantage of people in need. These are hard times and we don’t need this kind of treatment.

• 37. Jack B. Bailey    April 12th, 2009 at 10:21 pm

  For all those who have posted regarding issues with GE Money Bank and Care Credit, I am in the process of searching out an attorney who will consider taking on a Class Action Lawsuit against them. I need others who are willing to participate, which would include providing documentation to support your claims against them. There are currently at least two current class actions against General Electric and GE Money as they were partnered with Holland America and another company. Looks like they’re in trouble all over.

  If you are interested, please email me at jackb.bailey@gmail.com. I will notify you of any progress.

  April 12, 2009

• 38. NitaGil    April 13th, 2009 at 9:44 am

  I have a GE credit card thru American Eagle. In Nov of 2008 I became late on my payment and haven’t been able to catch up because of the high interest and late fees. I get phone calls several times a day from them and I don’t answer. I continue to make $100. payments every month but can’t catch up. They continue to call and on Saturday the 11th of April they called a total of 24 times. They have started spoofing numbers to trick my caller ID so that I will answer but I don’t. They leave an automated message with English accent. My wireless company said the only thing they can do is change my number in order to stop the harassment. If I ever get them paid off I will never deal with GE again!!!

• 39. sh    April 14th, 2009 at 11:28 am

  I have always paid my Paypal Buyer Credit account with GE Money Bank online and faithfully on time for years. Suddenly, 2 months ago, they sent me an email stating that my payment was rejected by my bank due to insufficient funds. I contacted my bank and not only were there sufficient funds but there had been no attempt by Paypal credit to deduct my payment as authorized. I contacted Paypal credit and after an hour of the runaround and verification of my bank account number, was instructed to send a copy of my bank statement showing that on the date payment was made, there were sufficient funds. I did so and the returned check fee was credited back to my account. Thinking that the problem was resolved, I again made an online payment. And again they rejected my payment and charged a returned payment fee and added a late payment fee. So once again, I sent copies of my bank account statement showing that there were (and still are) sufficient funds to cover the payment. So far, this had not been resolved. Yesterday, I received a letter notifying me that my account was being closed due to the high number of returned checks. I did not send any checks and the so-called returned payments are due to errors on their part, not mine.

• 40. Brock Robinson    April 19th, 2009 at 1:19 am

  Hey everyone, I’m with Mr. Bailey on this one. We have to do two very important things here. The first is to JOIN TOGETHER. We can post until our fingers hurt from typing but nothing will be done until this thing hits a courtroom. We need the hundreds and probably thousands of us that have been victimized by this group of criminals to join up and get with a group of lawyers that are ready for war. The second thing is to start getting documentation together. When the time comes, we will all have to prove that something illegal was done. Phone records, payment records, statements, anything you can think of that can help the case. Let’s do this for real and get something back that they took from us. Contact me or Mr. Bailey as we’ve already spoken on this. We need everyone.

• 41. Heather    April 22nd, 2009 at 6:14 pm

  I agree completely. We have no choice but to get together and demand justice. What they have done is unethical and not proper business practice. I see the only way through this is to get a class action suit with all of us. I have a file full of denied disputes that Care Credit refused to take my side on when my insurance company said I was over charged.

• 42. Shelley    April 28th, 2009 at 11:56 pm

  I totally agree with Mr.Bailey. I will be emailing you. I have all my docs and I am behind you 100%. I have contacted troubleshooters too and will be calling him tomorrow. I have filed a complaint with the BBB and they are doing what they can but Care credit is telling lies and I am getting more pissed off. I am tired of being pushed off to someone else all the time. You will be hearing from me Mr.Bailey.

• 43. Vashti J. Dunn    April 29th, 2009 at 8:48 am

  I had an account with Brandsmart. I was two months behind with my payment. I was contacted by the company and I made arrangements to pay the full amount. I sent a check for the balance, however, a few days later, I received an online notice with a past due amount. I called customer service and was told about an expired promotion, I went ahead and paid the balance on line. This was back in January or February. While at work today, I received a call from collections saying that I was 2 months behind and I owed $200.00. I disputed the charges and explained about paying off the account. I was told once again about expired promotions and asked to speak to a supervisor. The response was that I could not be transferred and I would be given a number to call. I hung up the phone because I was so furious and did not get the number. Who do I talk to and how do I get this resolved.

• 44. Lark    April 29th, 2009 at 12:20 pm

  I received a letter today that our Lowe’s card had been closed. We have been Lowe’s customers for years and always paid off our balances well ahead of time. It’s not like we need to use the card all of the time, but I guess if you don’t carry a balance, you’re not valuable to them.

  Our credit report will reflect that the account was closed by the guarantor which will impact it negatively, even though we were never deliquent. This is a travesty. It’s difficult enough to maintain a good credit score with the current economic climate, then when companies like this piece of (insert obscenity here) resort to tactics like this, consumers are being punished for GOOD payment practices. Of course, we’re at their mercy and there’s absolutely nothing we can do about it.

  Word of advice to all consumers…do not do business with stores using GE Money Bank as their guarantor for credit accounts. You will ultimately wind up regretting it if you do. If you are doing business with them, pay off your accounts and close them before they have a chance to close them for you. Your credit score will take a hit, but not as badly as when they close them.

  Partial list:

  PayPal Buyer Credit/Credit Cards
  Wal-Mart
  Lowes
  Dillards
  Macys
  Amazon
  American Eagle
  Gap
  Lord and Taylor
  QVC
  JC Penny
  Banana Republic
  Old Navy
  Car-X
  Care Credit (veterinary care)

• 45. Michael Seay    May 3rd, 2009 at 9:51 am

  Is there anyone who would like to join me in a class action law suit against GE Money/Money Bank for the continued attempts to ruin people’s credit, especially in this time of recession. They continue to drop my credit limit, without notice, everytime I make a payment on any of my accounts, and even with my good credit rating.

• 46. Trooper Mata    May 9th, 2009 at 1:34 pm

  Please send me any information on GEMB’s illegal or unethical practices. I’m starting an investigation of Fraud here in Michigan but I have found that this company may be a larger proble.

  Please mail any details about their actions to me:

  Trooper Mata
  Michigan State Police Post #69
  Wayland, MI., 49348
  (269) 792-2213

  I need your help to get this moving. Thanks!

• 47. Gus Ansback    May 11th, 2009 at 2:53 pm

  I would like to join class action against this company. They beyond bad and everyone should boycott to drive this division of GE out of business.

• 48. Carol    May 11th, 2009 at 7:50 pm

  Have a Chevron/Texaco credit card. Today received a statement saying that I owed 92.54, $25 being a late fee.
  The payment had arrived 3 days late. Called Chevron asking if there wasn’t a grace period. Chevron informed me that the grace period had been phased out by GE Moneybank when they took over Chevron/Texaco credit cards in ‘08. This was the first I’ve heard about GE Moneybank. I started looking the company up online to get more information. Never have I seen such unhappy, frustrated customers. Gives a real sense of reality to malevolent credit card practices. Would love to see a class action suit. Hope someone can pull it off.

• 49. afrerer    May 12th, 2009 at 3:30 pm

  Never have I ever felt the need to post anything on the internet but I feel sick just reading these post. I am 57 years old and have had every credit card you can imagine. I read each and every comment and I am in awe of the lack of responsibility people have today. GE money Bank does not want any of you. Nothing would make them happier than you cutting your card up and never using it again. I have lost my job in the past AND WOULD HAVE BEEN ASHAMED TO NOT MAKE MY PAYMENT. I have gone from a six figure job to cleaning peoples homes in order to pay ON TIME my debts. I have worked three jobs paying minimum wage in order to fulfill my contract. When you take out a credit card it’s your job to know the rules and regulation. You are responsible to know when you first payment is due and make sure they have recieved it on time and it is posted to your account, but you all think GE money bank owes you a statement and if it gets lost in the mail then its somehow their fault. They cut your limit when you pay late and it triggers a credit check. If they see your debt to income ratio and payment history sucks they have every right to protect themselves from you. GET A JOB AND PAY YOUR BILL AND STOP HURTING THE FINANCIALLY RESPONSIBL:E PEOPLE!!!! No I don’t work for money bank I just happen to be married to one of you whiners for 25 years. You are the ones wreaking our country.

• 50. phillip c wilson    May 12th, 2009 at 4:22 pm

  Two years ago I co-signed for a loan at GE Moneybank for my daughter and son-in-law to buy my two grandsons dirt bikes. The total came to over $12,000.
  One of the bikes was stolen two weeks later and the insurance didn’t cover the full cost to replace the bike. The dealership didn’t have the same bike in stock so they bought a more expensive one. I also co-signed on that loan. My son-in-law bought the disability insurance, Debt Security, on this 2nd loan, which is quite expensive. He’s been paying on it monthly for 2 years and is currently paying $60 a month. The dealership, for some reason, listed me as the primary cardholder on the second account. About 2 weeks later I received a credit card and the first statement. I gave the bill to my daughter, cut up the card and, called GE to change the mailing address, which they did but, it still came in my name.
  My son-in-law had an accident at work and is on Workmans Comp. He filed a claim with Debt Security.
  A week later I received a letter from Debt Security saying they wouldn’t pay because I was the primary cardholder and not covered under the policy, although everything was in my son-in-laws name.
  I talked to 17 different people in one day after I received this letter, some at GE, some at Debt Security. They kept transfering me back and forth..Debt Security said they couldn’t pay because the account was in my name and GE said it was up to Debt Security to settle the issue, since they were the policy holder. That was four months ago. Both my daughter and I have been trying to fix this proplem with no luck. No one has the power to change this.
  Does anybody know where the Corporate office is? Does anybody know of a branch of GE and it’s location? I am retired and willing to drive anywhere I have to in order to talk to someone that doesn’t have their head up their ass. I don’t care if it’s the CEO or a branch manager. I can’t seem to get anyone that can help me. If I can’t get this resolved who do I call. The Better Business Bureau or my Sate Representive or who?
  Please help.
  Phillip C Wilson
  Kalamazoo, Mi

• 51. phillip c wilson    May 12th, 2009 at 4:34 pm

  PS: To afrerer.

  I do pay all of my bills and you can kiss my ass for calling me a whiner and someone that is wrecking our country!!!

• 52. Bobby    May 12th, 2009 at 9:07 pm

  I called to have my paypal buyer credit canceled, and had asked them for a written statement that it had been canceled and that they let the credit bureaus know that it was at my request that it was closed. I just hope they stick to their word and that it doesn’t affect my credit / FICO scores. I am just trying to be responsible and close down the accounts I know I will never use and have never used in the 1 1/2 to 2 years that I have had the account

• 53. Sara in DC    May 14th, 2009 at 1:36 pm

  I’ve been reading and feel a bit redeemed since I’ve had very similar dealings with Care Credit/ GE Money. When I began the “loan” process for dental needs in October 2007, I received no receipt or paperwork (I’m trying to get this from the dentist now). BUT they mailed bills to a wrong address just like others have reported here. The dentist has a proper address, so why would they use a wrong address? I now believe this is a scam that Care Credit must be doing to try and bring in more money. This also lowered my credit rating because it appeared that I wasn’t paying my bills for several months. I learned of this in January and I complained loud and often enough to wipe out the late fees but damage was done. No one ever told me that I had 12 or 18 months interest free, and I have just learned that I am now paying finance charges on the balance. I lost my job last fall and began paying a reduced amount above the minimum via their online automatic payment process. Their customer service is terrible and talking with them only makes me more upset. I will likely be transferring the balance to my Chase credit card, but I am trying to tell others to beware. I plan to close the account before they do more dirty work.

• 54. allen H.    May 17th, 2009 at 9:39 am

  On Saturday, November 15, 2008 I went to Triad Appliance Center, 2566 S. Stratford Rd, Winston Salem, NC to get price quotes on appliances for homes I have under construction. The sales person I spoke suggested I apply for a line of credit, so that when I was ready to furnish the completed homes with appliances all that would be necessary for me to do was to call with the product line of my choice and the appliances would be billed to my GE Money Bank account. In mid November 2008 I requested price quotes on several product lines. On or about December 3, 2008 Triad Appliance Center closed their doors and filed bankruptcy, leaving patrons without merchandise they had paid for. I later discovered that they charged my account for merchandise I had not ordered, but had only received quotes for. I contacted GE Money Bank immediately to inform them and to dispute these charges. I received a letter dated December 11, 2008 acknowledging my account was in dispute. It further stated that I should not make payment on the disputed amount and that this would not be reported as delinquent to the credit reporting agencies, and that no attempt to collect would be initiated. The letter indicated that I would be notified in writing when the matter had been resolved. I have never heard back from GE Money Bank as to the status of this dispute.
  In early March 2009 I started receiving calls from a collections agency concerning this account, at which time I told them the amount was in dispute and should not have been reported. I cited the content of the letter I received from GE Money Bank. I immediately called GE Money Bank and asked to speak to a supervisor to ask why I had been reported and was told that the initial dispute letter was not the one I should have received. Another letter was sent to me dated April 10, 2009 acknowledging that I made contact with GE Money Bank to dispute these charges, however, this letter, unlike the original one, requested further information about the transaction. I submitted the requested information along with all pertinent documentation. I have continued to receive collections calls and a letter from GE Money Bank attempting to collect on this debt, all of which is contrary to the promise contained in the earlier letters that said this would not happen while this account is in dispute.
  In early May, 2009 I started receiving collections calls from an out sourced collections service attempting to collect on this debt. Out of curiosity, I checked my credit with the three credit reporting agencies and saw that this account had, in fact, been reported to the 3 major reporting agencies, contrary to what I have been promised by GE Money Bank account supervisors and the letters I have received from GE Money Bank. On May 13, 2009 I received a collections call from an out-sourced agency and when I explained that the account was in dispute the person that called told me this dispute had been resolved on May 5, 2009. I told her that I had not been notified of any resolution.
  Again I called GE Money Bank and asked to be escalated to a supervisor to try to resolve this issue. The supervisor told me they have received all the documentation I have submitted, and on May 6, 2009 I received 2 letters from GE Money Bank acknowledging this account is in dispute and that no payment is due on the disputed amount, and that this account will not be reported as delinquent and no action to collect on it will occur.
  On May 16, 2009 I received a letter from AlliedInterstate, Columbus, Ohio stating that this account has been turned over to them for collection. I have prepared a letter to them, containing all documents I’ve received from GE Money Bank.

  I am eager to resolve this issue and I feel like I have been fair and cooperative with all parties concerned in this matter by complying with all requests for information. I will pursue all steps necessary to restore my credit, and will share this story with anyone interested in hearing it.

• 55. Jason    May 20th, 2009 at 6:13 pm

  I bought a $1200 TV at Wal Mart in preparation for Christmas and having family over - this was in November of 2009. At the suggestion of Wal Mart, I opened a credit account, which I now know is from GEMB. My credit limit was $3000. The TV was the only item on the account, and I’ve been paying it off at a rate of $200-300 every month, and now in May of 2009 I got it down to $114 left on the account. I got a letter in the mail a few days ago that my credit limit is now $300. I’ve never been late, my FICO is around 720 on all 3 bureaus and they haven’t run a credit check since they opened the account. The information I’ve been able to find is that they are just shutting down a lot of accounts for no reason other than they really don’t want to be in the consumer credit business right now and have too much exposure to it.

  All this is only mildly annoying to me - I’m not really hurt by this and have other credit cards with $20k limits, but I feel a bit abused.

  For those of you who may have a legitimate claim against them, drop me a line and I may be able to give you a few pointers…I’ve got years of experience filing suits in state and federal court against credit card companies and other lenders; note I’m not trying to sell you a service but I wouldn’t mind helping you if you’ve got real problems with GEMB…jasonatktrk-tv.com is my email.

• 56. Mr & Mrs C W S    May 24th, 2009 at 12:53 am

  After reading so many” Ive had nothing but TROUBLE with G E MONEY card ” I now know it’s not going to do any good to complain, they don’t care. Why don’t every one get together file a class action suite …quite paying until they do something or your case is herd??? THIS COMPANY SUCKS AND SO DO THERE EMPLOYES,THEY ARE THE SAME ONE’S THAT CRY WHEN THIS HAPPENS TO THEM BUT WONT HELP YOU OUT BECAUSE THEY ARE THE SAME KIND OF AS#$%HOLES THAT THEY TRY TO DEAL WITH! JUST TO STUPID TO SEE. WE ARE DONE WITH THEM DONT JUST WRITE TELL EVERYONE YOU KNOW AND PAY THEM OFF AND THEM TELL THEM TO @#$%^&*( OFF!!!!

• 57. john t, gaston    May 24th, 2009 at 11:11 am

  just applied for credit at lowe’s and was turn down. thank for this information , i’m glad that i was turn down and i going to stop shopping at lowe’s until they change their’s way of dealing with this company. maybe lowe’s don’t care about theirs customers to do anything about it and lowe’s approved of the way this company does business. any way you look at it something have to be done and NOW not later. this will cost LOWE’S around $20,000 to $30,000 as i going thru a re-finish of my home (re-during my home from top to bottom) i hope this will open their eye’s —

• 58. Biddy    May 30th, 2009 at 10:41 pm

  I work for Lowe’s and if any customers ask about the credit card aps I tell them not to cause GEMB sucks and they will pay for it in the long run. I know this sounds counterproductive, but I’m honest with my customers and actually look out for them

• 59. Kathy E krafft    June 3rd, 2009 at 8:41 am

  I have had exceptionally good luck with GEMoney Bank, I wrote them a letter. Explaining how I wanted my payments applied so that fee and finance charges would not accrue and not only did they do as I asked byt they refunded over a thousand in fees to the account. My whole family is using them as a means of establishing lines of credit to build a good credit history before leaving home.
  I think the idea is to head off trouble before it starts. I have had extensive dental work done since 2007,over 15000.00 worth and I made it a point to take the 0% for 18 months option which meant I had several lines of credit through the same provider, I paid 100.00 a week until recently when I saw that a finance charge had accrued despite this action, I just called in and asked for it to be removed. It was and promptly.
  A couple of months later it happened again and I was refused. This time I wrote a letter requesting the fees be removed and outlining a plan in which I paid the total monthly amount due the first payment of the month and then weekly 100.00 to be paid toward the principal, they did not reply to this letter. They just went ahead and did as I requested. I am so satisfied with CareCredt and GE money bank. I also let them know I knew what I was asking was possible as I had worked in collections for many years and was a member of the CareCredit advisory team. I’m sorry everyone else is having trouble I LOVE GE MONEY BSNK

• 60. Ray Holm    June 6th, 2009 at 1:25 am

  I thought I was the only one having trouble with GEMB. Judging from the amount of complaints out on the net — I am not alone. I’ve had my Sam’s Club credit account credit limit cut twice within the last six months. What did I do to deserve this? I paid this account on time every month — never once was I late — for years! But suddenly, I’m a bad credit risk according to GEMB. Well, since there are other clubs around (BJ’s and Costco) — I’m cutting the cord to Sam’s. I’ve informed them of such as well as GEMB. I figure that I don’t need to do business with ANY company that allows their good customers to be treated poorly. GEMB needs to be taught a lesson here. Loosing customers, getting a bad rap with their business clients, getting a bad rap with the Feds and class action suits can go a long way in terms of accomplishing this purpose.

• 61. Liza    June 9th, 2009 at 7:26 pm

  Have anyone ever heard that landing institution withdraw from the check less than the face value? That is exactly what GE Money Bank did and make me late on my final payment on no payment no interest plan. My fight with GEMB is still not over. I am closing all my cards with this institution and I hope when it will go bankrupt, which will certainly happen, our government will not bail it out using our tax money!

• 62. Deb    June 12th, 2009 at 1:14 pm

  They need to be put out of business. If anyone knows of a petition or anything please post it. They are the biggest crooks. They say your late and you know your not. They just post it late. They closed some of my accounts and it wasn’t fair but they make up a lie. they are shasta heads.

• 63. Julia    June 16th, 2009 at 11:34 am

  I guess I’m not alone. We have had credit with Lowes for decades, before their credit accounts were backed by GEMB.

  We don’t tackle major home improvement jobs every year, but when we do, it was convenient to go to Lowes, charge the materials, then pay off the balance over 90 days.

  We received a letter from GEMB that our Lowes account was being closed. I didn’t understand the explanation they gave, but when I called, it all boiled down to not carrying a balance. That’s a pretty poor reason to close a credit line to good customers with a good repayment record.

  We plan on reroofing our house next spring. We’ll be purchasing what we need at Menards using a line of credit issued by our bank.

  I would also advise all consumers with credit accounts funded by GE money bank to pay off and close those accounts and use your bank issued credit card for purchases if you must patronize the businesses that use GEMB. Personally, I’m going to make it my mission to not purchase anything at stores who use them. Consumers can make a very loud statement by doing the same.

• 64. Mel    June 24th, 2009 at 12:18 am

  I paid off a $3,000.00 credit line on June 11, 2009 and do you know that those bastards decreased my credit line to only $500.00 after I paid them off. The funny thing about it is that I started with a $1500.00 credit line and I was never late. GE Money Bank/ Walmart Discover sucks.

• 65. Betty    July 8th, 2009 at 9:05 am

  I did not know that this company was such a rip off. Everyone understand that people are having hard times making ends meet, but this company is just a long shark.
  I don’t have a problem paying a late fee, if I am late, but go up on my ARP from 11% to 30% this is just highway roberry.
  I will never use this company again, and if anyone ask me about using them, I will point tell don’t do it. I am trying to find money to pay them off now because what they are doing is wrong, but they are now getting away with, but once the new law is passed, they will no longer be able to use this as an excuse to stela money from people.

• 66. Michael    July 14th, 2009 at 3:47 pm

  I just got a Pre-Qualified notice in the mail. I’m sure glad I read the fine print and said to myself…what’s this GE Money Bank crap about? Then I looked it up and found these posts. Wow. It goes to show you should look up anything NEW you’re not sure about.

• 67. ahwooten    July 21st, 2009 at 10:57 am

  who are these crooks named GE money bank
  i can call them that i have first han knowledge
  credit card proctection is a scam

• 68. cole    July 25th, 2009 at 11:46 pm

  I have many accounts with GE money bank and they are all paid on time or paid off with every use. I have not had some of the experiences that you all have had. But, I have had GE to lower the limit on my Gap card after I used it around Christmas time. I had no previous balance on the card and did not know of the reduction until I received my bill and my limit wasreduced to $1 more than what I charged. When I called to inquire about the change the rep told me it was based on my credit, but I have an excellent credit score. A manager called me back and I pulled current reports from all 3 credit agencies with scores and faxed them over to her. She said she didn’t know why there were inconsistencies in their system but there was nothing she could do at the time. She said she would review my accounts the following month and get back with me. I never heard from her. But my problem is around Christmas I opened an Amazon card at the same time they reduced my limit and they did not reduce limits on any of my other cards. As a matter of fact they increased the limits on two other cards. So the process is flawed. I recently purchased a house and they approved an account with HH Gregg with a large limit, but my Gap card which has been paid off since the month after my purchase still has a tiny limit and no one can explain to me why. I don’t charge often; I have always paid my bills on time, they are still extending me credit. I just don’t understand. There is something within the system that is not consistent or fair. When my credit limit was lowered for no apparent reason it made me feel as if I did something wrong and I did take it personal. I guess I wasn’t as mad as some of you, but I would be willing to take part in any type of action that can repair the system.

• 69. Stefanie    August 12th, 2009 at 2:10 am

  I had a Mervyn’s account and obviously they went out of business. I attempted to pay my bill in may and couldnt access my accnt online anymore so i thought maybe i had paid it off cause that was my intention the month before but couldn’t remember and I let it go. about 2 month ago i received phone calls from this GE Money Bank trying to collect my debt and explained what happend. I explained my husband was out of work and Id make the payment as soon as i could afford it and i would contact them at that point. I dont even know how they received my cel phone # cause Ive never given it to any one except family and friends. I asked if I could pay in person somewhere or send a money order or pay online so i have some kind of a receipt and they refused sayin i had to pay over the phone. I refuse to give my bank info over the phone so i have yet to pay them anything. for the past 3 weeks I receive about 60 calls a day (no exaggeration here at all!) starting from 7-8 am til 8-9 pm. all come up unavailable. when i do answer at times they hung up on me when i say hello. after gettin into a yelling match with a lady i said to stop harassing me and she said she would call me in 2 minutes after i hung up. they are all rude @$$holes.when i asked for an adress she gave me a bogus kansas address! what can i do to stop this harassment i dont want to have to change my #. any info u have will help pls.

• 70. hashfisti h. scratchi    August 16th, 2009 at 4:16 pm

  Thieves, all of them

• 71. Kathy    August 21st, 2009 at 3:38 pm

  Don’t bother trying to find a phone number, unless you actually have a credit card or bill — it’s supposed to be on the back. However, file a written complaint to the Texas Better Business Bureau, 1005 La Posade Drive, Austin, TX 78752. Would you believe they rate GE A+? And file another with your state Better Business.

• 72. CECIL TURNER    August 22nd, 2009 at 5:25 pm

  GE IS A CORRUPT ORGANIZATION- DOING BUSINESS WITH IRAN
  AMONG OTHER THINGS
  SHAME ON ALL OF YOU

• 73. Carol Moore    August 25th, 2009 at 8:25 pm

  I just spoke with Alfred the idiot in India re my closed Mervyns acct that GE Money Bank has taken over. The due date on my last bill was changed and I didn’t know or realize it since I set up all my accts with special due dates so that I won’t be late. They charged me $39.99 because it was due on the 9th and they received the payment on the 10th. After much logic and also screaming, Alfred agreed to adjust $10.00 of the $39.99. WHAT, ARE YOU KIDDING? Adjust all of it or you will never see it. I promise that I will pay off everything except $29.99 and they can take me to court over that. Another thing, GE( General Electric) has always been an American based company; I just looked for the corporate office and found out the headquarters are in the Phillipine Islands. So much for American business. We ought to raise hell over the way that we are being treated as Americans by these foreign based companies and also by our own goverment.

• 74. May Lim    August 27th, 2009 at 11:12 am

  Can anyone provide a toll-free number for GE Money Bank? I received some correspondence in the mail but I never applied for anything related to GE Money Bank.

  Thank you very much.

  May

• 75. Wendy    August 27th, 2009 at 6:38 pm

  I have been trying to contact this company all day and only get the old “all the operators are busy”. I closed out the account I had with them in 2007 after they double charged me for dental services. Somehow they now think that I am still their client and have raised my interest rate to 29.99%….on what??? When I called the (877)317-5544 phone number listed by Google I am told to give them my 5 digit zip code. From just this information they told me that my last payment was $728.30 on 2-1-07 and my balance was $0.00. OK so by just entering a 5 digit zip code they can tell me this information (which is wrong by the way) but they can’t figure out that I closed the account not only by phone but also in writing. What is wrong with these people????

• 76. Ray Holm    August 29th, 2009 at 2:33 pm

  Thieves and lairs. Time for a big time class action suit against GEMB, methinks.

• 77. LADYG    September 23rd, 2009 at 3:58 pm

  GE Money cancelled my lowes credit card. Their reason was I had too much credit. Even though I had no late payments on any of my accounts. That’s fine if they want to do that. I told them to never contact me again with any promos and don’t add me to any of their mailing lists. Not only did I get a flyer from Lowes, but GE Money sent me an email promo about their new Lowes credit card website. I sent them an email telling them I no longer want to do business with their company. Lo and behold, I get a phone call the same day from GE Money apologizing for the inconvenience. If any of you really want to contact them directly you can email them at media.relations@ge.com. This is their Lowes acct management info. You can also find the other credit card companies at www.gemoney.com. Hope this helps.

• 78. Ethel    September 25th, 2009 at 3:13 am

  I filed a written dispute in April 2009, here it is Sept 2009 and I have not heard anything from them since May 2009 which all they told me then was that it may take 2 billing cycles to resolve the issue, when I called them in Aug 2009, the lady on the phone could not help me and acted like I was the idiot.

• 79. sistacee    September 27th, 2009 at 8:07 pm

  Wow folks, there are a lot of us. We are all over the net. Why is no class action being mounted on our behalf? Other credit frauds and duplicitous practices have been successfully prosecuted, why not this? Are they simply too large and intimidating?
  My own situation mirrors many of what I read here, payments were not credited properly resulting in huge fees and charges. I’m headed to small claims court. If we all go, they have to hear. Our complaints are timely, the government is on our side and I think well documented, well presented cases will be heard and some justice may be served. Take action

• 80. M Compton    September 29th, 2009 at 2:25 pm

  It seems GE money owns everything. I am so ticked that I have vowed to get rid of every card owned by them. My husband has an account owned by them . He is filing bankruptcy so now they reported it a joint account which it isn’t..Now that he has filed it seems that this account is all mine and only mine. They have taken his name off and I had to give permission for him to talk to them about the account. HELP! What do we do about them?

• 81. LisaLisa    October 5th, 2009 at 2:38 pm

  May Lim, GE MONEY BANK is the Financial Institution for Mervyns, JCPenney, Lowes, Dental Care Credit, and Chevron Oil Company - One number you can start with is 866-396-8254

• 82. CJ in NM    November 3rd, 2009 at 7:06 pm

  I was recommened by my lasik surg. to go thru GE MONEY BANK. I was one payment behind and I lost my 1 year no intrest charge. I did continue to pay on time but the intrest is very high for that one time late charge. I have spoken with them and they will not work with you in any way shape or form. This company SU— EGGS.
  If you don’t have the money to pay for it DON’T GET IT.

• 83. Heidi Jacobson    November 12th, 2009 at 1:00 pm

  Credit Bureau’s for Fraud Alert

  Equifax – 1-800-525-6285 or www.Equifax.com

  Transunion – 1-800-680-7289 or www.Transunion.com

  Experin – 1-888-397-3742 or www.Experin.com

  ——————————————————————————–

  PAYPAL
  FRAUD DEPARTMENT
  DIRECT NUMBER:

  877 – 969 – 1126

  GE MONEY BANK FRAUD DEPARTMENT DIRECT FAX NUMBER:

  877-318-1549
  ——————————————————————————-

  They conducted a fraudulent transfer, their line staff is highly rude, GE MoneyBank opens credit cards WITHOUT NOTIFYING YOU, they screw up your credit reports, if you are a victim of identity theft, ACT NOW.

  I have had my identity stolen, accounts opened and closed, access denied to me, told I could NOT know information regarding my OWN ACCOUNT?? Told they have NO PHONE NUMBER TO REACH THEM, NO WEB SITE, NO FAX NUMBER, NOT EVEN A REAL MAILING ADDRESS! WHAT?!?!

  Lucky for GE I am close with some at the SEC and DOJ, have worked directly with one of my state’s attorney general’s in regards to white collar/ organized crime cases, and after a year of dealing with their ridiculous front line staff, they WILL be hearing from someone — funny how I just recently got a voicemail from someone at GE’s coorporate Department who (slowly and repeated 3x along with phone number) is “very willing to be happy to help me on this issue and would like to get this moving as soon as possible to remedy this ’situation’”

  Really?

  I already took a year, I can wait longer.

• 84. Gorski    November 17th, 2009 at 8:20 pm

  recently I noticed charges on our Lowes credit card for charges that we did not authorize for some kind of unemployment protection, life and something else. We have tried to call lowes credit and they tell us to call Ge Money, we call Ge Money and they tell us to call Lowes, does anyone have a direct number to their corporate offices so we can get this charge removed.

• 85. Leslie    November 30th, 2009 at 1:32 pm

  60 Minutes, Dateline anyone…
  Seems it’s time for the FTC to become alerted. Have similar problems due to Lord & Taylor/GEMB card in which they prompted me to open a second card and then mixed up the account numbers so that credits were not applied correctly.

• 86. pugcrazy    December 3rd, 2009 at 11:47 pm

  GE Money has screwed my scores; they have slashed about 12K in credit lines. My Gap card, closed. Dillards, closed. Paid off a Bassett furniture card and a month later was told they were closing to minimize risk. Paypal was dropped to 100 dollars which was the balance at the time. The coup de grace was my line of credit account….slashed to max it out. Paid several thousand down and tried to borrow 500 for my dog’s surgery. They denied me saying my accounts were maxed (all are balance chasing.) I told the guy to close the account and since I needed to free up cash and had already paid back the principle and plenty of interest I would no longer be paying them and told them to put that in my file. The next day I met with a lawyer who will handle these people (he has beaten everyone except Citibank, who has not screwed me over. Yet…)

• 87. Ron    December 28th, 2009 at 5:31 pm

  Stay away from GE Money bank. They are liars and thieves. They charged me late fees after I payed off my account. Apparently they do not know what paying of the balance means.

• 88. Michele Magni    December 30th, 2009 at 7:51 pm

  I’m trying to pay my mervyns card but don’t have a site for it.

• 89. jon    January 4th, 2010 at 3:07 pm

  macys card was sued for almost 300k in a class action law suit for changing rates,dates,and not showing bill,they have been sued lets do it again please contact me @ jjacobsladder@yahoo.com

• 90. Jo    January 5th, 2010 at 8:40 pm

  I have a Paypal Credit Card which is part of GE and I absolutely hate them. They are the most frustrating, unhelpful people I have dealt with. The left hand doesn’t know what the right hand is doing and you get lost in their automated system forever.
  Does anyone know where to write a formal complaint about Paypal/GE Credit Card?

• 91. Sooners    January 9th, 2010 at 11:49 am

  Contact your State’s attorney general. Fill out the information, PLEASE. If everyone will do this, things should start happening. Take the first step. Get the card taken care of and cut it up and throw it away.

• 92. C S W    January 17th, 2010 at 1:55 pm

  I have pristine credit and recently had two late fees on separate accounts owned by GEMB. It wasn’t until I thought about it that I realized they were store cards owned by the same co. I did pay the balances electronically on 12/31, but the payments didn’t post until 1/5. It was partly my fault for waiting until so close to the due date (1/3 for both, which is a Sunday). Even though the one card’s payment didn’t “post” until 1/5, the company indicated on its site that the payment was received on 1/4, which was the first business day after the 1/3 due date. I went ahead and closed one of them, but I love Gap, and I am hesitant to close that one out because of the perks they offer.

  The only thing I can say is, make sure you pay your bills well ahead of the due dates (7-10 days). Even though the website comes up with the due date as the payment date, as the default…do NOT accept that default.

  My problem was that I initiated my electronic payments through my financial institution with a date of 12/31/09. You’d think that an electronic payment would be made and received by the receiving company on the same day. Apparently this is not the case.

  Just be careful with this stuff!

• 93. Im ready    January 24th, 2010 at 4:46 am

  I have a load from care credit for 4200 dollars that I have been paying on for almost a year and a half. My 0% intrest rate just got raised to 29.99% for a late payment I don’t know about. Suddenly my bill as of this month is 3,771 dollars when I have already paid over $1200. I had no idea why this was happening and have to wait until monday to call and try and see what is going on. I decided to look on the net for reasons, and now I’m sweating perfusely just reading all of the comments on multiple web sites. How are these crooks allowed to get away with all of this? I can’t believe this is happening…

• 94. cecil    January 25th, 2010 at 12:17 am

  well im a or was a prepaid walmart card holder till i checked my money balance one night on jan,23rd i decided to double check my money blance to only find out the automated service told me to pick an option to actovated my card that is allready actovated i said to my self there has to be a mistake well i call back just to find out the automated massage tells me to punch number one to actovated my new walmart prepaid card now i have an issue with this there in other words telling me i have no money now things gets worst on in this now my girdfriend has a prepaid walmart visa credit card so she decides to check her money blance and things really gets very interested when the automated service tells her that this call from now on will cost 5.49 cents each time a person calls this telephone number that has allways been tole free the automated service says that customer service has moved to navada now i like they are out of there mind in thinking on who in there right mind is going to pay 5.49 cents to obtain there blance this is messed up now i called a walmart store was suposed to be a night manager and wanted to know was it possible that there could be a computer erro and every thing is going to be ok well now i was told that walmart was like the middle man and this ge is the one that i needed to get hold of but the thing now is for me to possibley talk to customer service at this same number that was toll free now for me to talk to customer service im going to have to pay 5.49 cents what a customer service when you got to pay for this now i do not know if this applys to every one in the united states mabe if you live closer to the ge customer service buiding a person would not have to pay for the call to just find out how much a person has after the fact that i pay walmart a 3.00 service charge for loading my money in the first place now they want me to pay this 5.49 cents a call all that i know my girl friend gave me a telephonme number that has an telaphone number of 101-515-8000 and the old number was 1-877-937-4098 when i was just paying 3.00 dollers for loading the cad from walmart that has a walmart logo on front and a visa card symbol on bottom now there is ge even another one all i can say i used to like ge products that i was used to seeing years ago now here is this banking called ge whats up with this ge and it’s hard for me to belive that walmart did not know that this was going to happen and why in the h////// if they did why was no body notified either by email letter or posted this number change at a walmart cutomer service area window or location stateing if you decide to check your card that this number wont or is no longer toll free im pi///////// now im very unhappy over this this is putting it mildly now when i get my telephone bill the automated service at 1-877-937-4098 that was that at this moment as far as i know beinging changed to 101-515-8000 service cutomer center where is my money/////////////////////// and who is going to pay for attempted calls to so called ge service number to chec my blance does any body care if this has just happened and who is going to pay my bill what makes this worst we are both disabled who ’s taking this to heart were are money ’s spent at our expense beware pensacola fla, and any others that call for there money blance you might get a extra charge or you will on your telephone bill i fell for people that dont know this as of yet they will/////////////////////////////////////////////

• 95. leanna    January 25th, 2010 at 12:46 am

  i’m a customer of walmart/ GE…..walmart visa debit card i am so appalled by the way GE money bank credit card company is running there franchise i’m cecil’s girlfriend and yes i am very upset about this hole ordeal. i am certian that there is many others out there that has not voiced there opinion yet because they don’t know what to say or do about this but i will tell you anybody out there that is having this problem no matter if they are disabled/ or/ not that this is not right . some of us and or all of us need to put our foot down and say NO!!! we are not going to let this happen anymore something GOOD!!! NEEDS to happen about this b!@#..s$%^!!!!!!!!!! does any body understand that this is barbarick what this so called company is doing to us in the USA and other countries?most likely what will happen with this ordeal is nothing unless we stand together and say NO this is going to change and for only the good.. but it is not going to happen unless we put a stop to this in a law abidding citizen way that’s the only way this will get done everyone needs to speek out and voice there right for a better way thank you!!!!

• 96. Lisa & Ron O'Neal    January 26th, 2010 at 8:40 pm

  Bought two mattresses from Sleepys who deal with GE Money Bank. Monthly pymts were late on two occasions - one time one day late and one time two days late. We recd bills late due to mailing to physical address not PO Box. Post Office doesn’t always honor physical address. Anyway, no bill for December. I went to Sleepys when I discovered we recd no bill to try to find out why. We called when we got phone # only to find out our promotion we recd through them with Sleepys had been revoked. So, now they tacked on the interest which then made us owe more than we did when we originally purchased the mattresses. All pymts we had made since June 09 were now rolled into interest and we owed more money. We have called these jerks twice to explain why the pymts were late (due to addr) and to ask for our promotion to be reinstated. Nothing but ignorant people not willing to work with customers. We are now paying 30% interest. Rest assured we will never fall into this trap with these people again and we will be refinancing this loan. We have the money to pay our bills and our credit report is good. That flat out refuse to work with us. I hope they crash!!!

• 97. Silkstocking    February 1st, 2010 at 5:19 pm

  Here’s a CareCredit via GE Money Bank HQs given to me in Feb. 2010 to get the negligent medical account issue resolved:

  P. O. Box 6150
  Rapid City, SD 57709
  Phone: 866.519.6450

• 98. scott    February 8th, 2010 at 10:53 am

  The trick is to NOT rely on these as#holes or respond to any other credit card offers. the best way to get revenge & to take back controll of your life & have a more fulfilling life style is to STOP THE MADNESS by pay them all off! And buy EVERYTHING w/ CASH! Come on people you KNOW THIS! If you can’t pay for it with cash don’t buy it. And PLEASE DON’TCOSIGN for ANYONE. Not even your kids. How did our great grandparents do it? CASH!!!!!!! They made it ok. And guess what! They were on to something.. Yes they didn’t have access to credit like us but they made it ok. But enough about them. WE as a people have got to stop shooting ourselfs in the foot by PAYING for our own hard earned money! (things are already too expensive) All the while these top CEO’s are reaping HUGE profits litterly on OUR accounts! So if were so smart (or smarter then the old fasioned grandparents) why do we do this?????? PAY THEM ALL OFF! And don’t go back! I DID IT AND I COULDN’T BE HAPPIER. Not because i’m debt free but because THEY aren’t taking COMPLETE advantage of ME anymore!!!!!!!!! It’s all consumer cocain anyway. Were all DUPED into thinking we need the next best thing for ourselfs or little johnny! These retail marketing SHARKS are already programing or (targeting) the KIDS now by making games such as monopoly for example a game where you can buy boardwalk on CREDIT!!!! WHAT is THAT! It doesn’t have to be a runaway train. THIS is what’s wrong. So to be totally honest, it’s not that marketing sharks fault. He’s just trying to earn a living. Can’t blame him. Nor is it GEMB’s fault. THIS IS STILL A NATION BULT ON FREE ENTERPRISE isn’t it??? Sorry folks but it’s YOUR FAULT. WAKE UP AND STOP THE MADDNESS!!!!!!!! I’m just sayin’

• 99. Dan    February 8th, 2010 at 1:54 pm

  I worked for GE and I would warn all of you if you have a charge card that is back with GE to close it now. How this company is in business is beyond me. They have no protection for their customer. They always make mistake and it get reported onto people credit. I have things that would blow your mind. So if you hold a Bay card a JC Penney BestBuy Dillard just to name a few close them now while you can before they @u@k up your credit and your life. This company should be shut down

• 100. Dani Seucan    February 10th, 2010 at 5:58 pm

  It is very sad that such bank is still allowed to do business in this country. I have read most of the complaints and more I read into more sick to my stomach I feel.

  I will start with the dentist, which seems to be associated with this Bank. On 2006 and January of 2007 I had dental treatment performed, part of which has been covered by my two dental policies and part as out of pocket expenses upon an agreement with the dentist. I have paid as agreed up to the last penny. I have records that I have issued payments in the amount of $ 4, 500 and the insurance issued funds to this doctor in the amount of $ 7400. Having this said, on January of 2010 this doctor sends me a bill for $5000 as a balance for treatment provided in 2006 and January of 2007 which on a first look, seemed to be just a erroneous statement on their end, and to which I had responded, stating clearly that I do not have anything outstanding and politely requested them to clear this amount from their system. Upon the receipt of my letter, they even had the nerve to call me and request this non-existing overdue balance according to their calculations at which I hung up on them not being interested to listen after three years of the date of treatment to anything they had to say. Just to clarify here, upon the last visit in January of 2007 I had everything settled with this doctor, and there were neither any phone calls nor bills sent to me within this past 3 years (not that I had expected any … but I’m stating this just as a fact).

  At this point, GE Money Bank, through their CareCredit business becomes a factor. Out of $ 4400 which were my out of pocket expenses, I had paid $ 2260 via this credit card, which I was lured to apply for by this dentist while going for treatment. There was a 12 months interest free promotion on this card, so that’s why I had accepted their business. I had paid the full amount within 8 months, so there was no way they would get me down for any interest or any finance charges. After reading all the statements on this forum I do consider myself very lucky here. However, it never crossed my mind to cancel this card, and I had never used since … and that was a big mistake, because, upon my letter to the dentist office from January of 2010 responding to their inaccurate billing, this office had contacted customer support at CareCredit, which … and this is mind bugling to me, gave them the green light to charge my credit card in their file for treatment provided even prior to the date when this credit card account has been opened (not that I owe anybody anything, but hypothetically speaking, even if I would, that doesn’t give them the right to fraudulently charge my credit card with no consent). I have called their customer reps numerous times, stating that this is a fraudulent charge, and there was never a consent/authorization on my end, therefore they should cancel this transaction immediately. They were very rude, and had told me to go to the police and wait 8 to 10 business days for the “dispute form” to arrive by mail, after which I could follow up into this matter. I was even told to make sure that they will get this dispute, which I found it nerve wracking. I have sent all my correspondence with certified mail, so they had no choice and acknowledge my dispute with a letter on their own, where instead of a re-assurance that they will investigate in their customer’s best interest, they warn me of “delinquency” and “action to collect” unpaid funds. They have even sent me the very first statement, which has a balance due on it! It is so frustrating and I’m filling complaints everywhere from the “Office of Thrift Supervision” at Washington, to the “Office of Atty General of NY” to their CEO Mark Begor, to their main offices … and this is just the beginning.

• 101. jacqueline    February 12th, 2010 at 1:16 am

  Hello there,
  just got a letter recently warning me that GE CONSUMERS FINANCE opened up an account under my name but different address, but I DID NOT OPENED ANY ACCOUNT with this company. Im very wooried about this, cuz a couples months ago , lost my ca driven license , and i have suscpiccious that someone else is using my name to openning credits accounts. PLZ i really need help on it. Im tryng to call this company and nobody answer, just a recorder machine. If any person from company read my post plz contact me to my email .
  thank u very much!!
  Jacqueline

• 102. Upset customer    February 12th, 2010 at 5:52 pm

  I was told that I had two late payments, the first one was due to me making to payments which got credited to one billing statement. Non the less, GE terminated my promotional rate 4 months later. When I inquired not only did I speak with the rudest “account specialist” whom hung on me, but when I told them I would pay the balance in whole, they told me they would not remove the finance charge…. note to self, don’t make extra payments to such a crummy company!

• 103. Ray Holm    February 16th, 2010 at 10:37 am

  @Scott,

  No — it’s not all of our fault. While I do agree that getting out of debt is the best way — and — I am working towards that goal — how GEMB conducts itself as a company is wrong. Even for those who have maintained their accounts well — GEMB has screwed them. As well, GEMB’s business practices are hurtful to the companies that use them to extend credit to their customers. GEMB should be put out of business — plain and simple.

• 104. Mary W.    February 21st, 2010 at 6:05 am

  My problem with GE is the excact same as No.39
  I have made 2 payments on line and neither one has been posted to my account. I called to find out why, and was told that WE HAVE A LOT OF COUSTOMERS AND CANNOT CALL EVERYONE. GE claims that my account No was wrong and then it was my routing No. that was wrong. I would gladly join in a class action law suit.
  No matter when you mail in a check it’s always late..

  When you see the word GE RUN!

• 105. Kathy    February 22nd, 2010 at 6:00 pm

  I have filed for bankruptcy and have been trying to notify GE of my attorney’s name and number. Every time they call me, which is at least 5 times a day, I try to give it to them but they hang up on me half way through. They even call me at work after they have been asked not to.

• 106. C.Roberts    March 1st, 2010 at 2:34 pm

  I am furious w/GEmoney. My husband and I purchased eye glasses at Pearle Vision for $325. Took out the GE money card. Now they say we are behind in our payments and owe $1200. I am angry and confused . Put me on your class action suit list. Thanks.

• 107. A Nimmo    March 3rd, 2010 at 6:04 pm

  I had the same issue as #22, I paid my JC Pennys card in full on Feb 26, it was due Feb 27. I did an online payment through my bank as I have always done and they have always made it on the day I specify. I purpously put deliver by the 26th as the 27th was a weekend and knew it would not go. My bank does not even allow it. So to check to see if my balance was paid in full on March 3rd, found out there was a late fee assesed plus interest charges. The payment was taken out of my account on Feb 25th, bank said it was received by JCP on Feb 26, but they so nicley posted it March 1st, making me late. When I called JCP they told me the bank was lying to me that they did not receive it until Monday, but I will reverse the charges and your balance is now paid in full. So is this a ploy to get more money, and ruin everyones credit so they can charge higher interest rates. I say so, well glad I have opted to pay cash for EVERYTHING now… SO sorry credit card companies, your ploy will not work for me…

• 108. Nikki A.    March 6th, 2010 at 8:05 pm

  I just got off the phone with these disgusting thieves! This is criminal!

  I have had a GE Money Bank line of credit for 4 years now. My limit has always been $7,500 and I am NEVER late. I always pay about $250 a month and my combined fico score is over 700.

  I am an ideal customer! Seriously, I pay my bills straight away.

  I noticed something weird on my credit monitoring where my credit to debt ratio took a hit……
  THEY NOT ONLY LOWERED MY CREDIT LIMIT TO $2600 (which is all that I owe) BUT THEY ARBITRARILY CANCELLED MY ACCOUNT!!!!

  The excuse, like they gave many others, is that GE pulled my credit and I was a risk. REALLY?? Cause my credit monitoring shows I am LOW risk AND I was just approved for a 400K house!

  Am greatly concerned about my credit rating taking a hit. Another co HSBC (thru best buy) did this to me as well but the amounts were a lot smaller.

  This was my emergency account anyways but I am more worried about the impact with my credit rating…

  They cut our limits to adversely effect our credit ratings… once that happens our interest rates can go up. shameful and shady companies!

• 109. C Mann    March 6th, 2010 at 9:07 pm

  I have gotten along with them just fine. Just make sure you make your payment on time.

• 110. Ray H.    March 8th, 2010 at 5:23 pm

  @ C Mann,

  Just you wait — your time will come…

• 111. DeloresSpickler    March 9th, 2010 at 5:16 pm

  I didn’t get a bill and was charded 39dollars for late charge. Ihad paid $50.00. Minimum payment was $16.00. Didn’t get another bill & was put as late;they said it was sent;i still haven”t got this months. I think they should be sued.

• 112. Scott Ridinger    March 12th, 2010 at 8:24 pm

  I have to write here. I also have had problems with GE Money. And as others, I feel that they are not a very moral company. But I also have issues with many of the people leaving comments. Such as Sal who left comment number 8. He states at the end that the operators that answer can’t speak English. I have found that to be true…but Sal you really need to learn to type English. If that is the way you talk, no wonder they can’t understand you. Read your letter….I found 23 grammical errors as I labored to read your comment. I have English for Marines…a book to help non English speaking Marines..what is your address Sal. I will send it to you…courtesy of a US Marine. Please, just type your address…nothing else. I really can’t take reading more of your non English ranting. Thanks.

• 113. Frances Powell    March 15th, 2010 at 6:44 pm

  My wife and I just bought a solar hot water heating system that the selling company financed through GE Money Bank. The sales slip written by the seller says the interest rate will be 11.9%. The week of March 7 a GE Money Bank representative called us to go over our account with us and verified that the interest rate would be 11.9%.
  Today, Monday, March 15, 2010, we received a notice from GE Money Bank, the first correspondence we’ve received from them, with no return phone number or address, telling us “sorry if this is an inconvenience to you” and enclosing a pamphlet saying our interest rate would be 26.9% interest.
  We have yet to receive a bill or any other document from GE Money Bank, but the hot water heater and solar panels have already been installed and we’ve already received the rebate from the local electric authority which was applied to the purchase price. We’ll still owe GE nearly $10,000 until the rest of our rebate comes later from the state government and a larger amount next year from the federal government.
  On top of this outrageous misrepresentation, our credit rating dropped four to six points, just based on the inquiry to the credit agencies from GE Money Bank. GE Money Bank does not have a good reputation, and my experience with them in the past has not been good. This experience certainly does not appear to be a representation of “truth in credit.”

• 114. keith    March 16th, 2010 at 8:48 am

  I have a GE Money Bank Honda card , I have not had one problem since account was opened ….

• 115. Kelly    March 16th, 2010 at 4:25 pm

  GE Money Bank, is a mess, you call to talk with a customer service agent and they sound like they are from a foreign country, when you ask about your payments (such as on a bill with two Promotional expiration dates, I asked if they apply my payment to the one that expires first and they are not sure, then I was told I need to call every time I make a payment and tell them to apply the payment to the one that expires first, sounds like they don’t know what they are doing and they really don’t understand the job very well. You have to stay on top of them, today I had to call six times before I received the help I needed.

• 116. Tina    March 16th, 2010 at 4:26 pm

  I purchased glasses through Lenscrafters who finance through GE Money. I have called 8 times trying to get a bill. GE Money from India finally called me today and I could barely understand the woman on the line with me. She said there would be a 39.00 late fee because I did not make the payment. I asked for a statement to be sent and she started repeating “pay your bills” . I hung up and called 866-519-6450 and talked to someone here in US and resolved the problem. They are removing the 39.00 late fee and are going to send a bill. I would recommend no one deal with a company that does not have US reps to talk with or that will tack on a late fee when they haven’t sent a bill.

• 117. Heidi    March 20th, 2010 at 8:39 pm

  Oh, we will get our come uppin’s, as will either the fraudulent folks behind GE, or PAYPAL/CARE CREDIT/or people in SHANGHAI you WAIT. CLASS ACTION LAWSUIT HERE WE COME!!!!!!!!!!!! If you are interested, please email me with your name and STATE. I do NOT need your contact info and AM NOT ASKING FOR IT so please DO NOT send it to me!!!

  Best,

  TO US!

  Heidi~*

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